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Frequently Asked Questions

 

Q What We Do

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The Gym Advisors offer an online platform for Fitness Facilities and Trainers to create profiles to showcase their unique selling points, their facilities, and their achievements.

We make things easy for the experienced and not so experienced gym-goer to find the Fitness Facility or Trainer that’s perfect for them.

We offer an opportunity for past and present clients of Fitness Facilities and Trainers to voice their fair and honest opinions of their experience.

Most importantly, we aim to protect and improve the standards within the Irish Fitness Industry by providing the clearest picture of what’s available

 

Q Why We Do It

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Have you ever trawled through social media page after social media page trying to find somewhere to work out? Or someone to show you perfect form? Or a class in your area?

You have? Great, then you’ll know there is so much information out there, too much information. How can you tell if what you are being told is true? Or if the person you see is a great social media persona and looks great but doesn’t know how to get the results for anyone but themselves? That’s where The Gym Advisors come in.

Each and every Facility and Trainer you see on thegymadvisors.ie, care not only about their own business but for the Irish Fitness Industry as a whole and, most importantly, about how it impacts on the person looking to improve themselves – whether that person is a complete beginner, an elite athlete or anywhere in between.

 

Q How We Do It

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We encourage fair and honest reviews from people who have had experience of the Facilities and Trainers you see on thegymadvisors.ie. We ask these people to tell us a small bit about themselves so that someone who later looks for a Facility or Trainer can find reviews from people who similar to themselves based on their age, gender, experience level, goals and favourite type of exercise.

THIS is how we help you find the perfect Facility or Trainer for you.

 

Q Where did the idea for The Gym Advisors come from?

You can read the story behind The Gym Advisors in our About Us section – We’re sure it’ll resonate with many of you.

 

Q Who should create a profile on The Gym Advisors?

Any Trainer or owner/manager of a Fitness Facility who cares about their clients, the long-term health of the Irish Fitness Industry and who want to show what they offer to potential clients who are actively searching for a Fitness Facility or Trainer

 

Q Why can't I find the Facility I'm trying to review?

Unfortunately, they have not created a profile on The Gym Advisors. This can happen for a variety of reasons, one of which is that they may not have heard of us or know the benefits of having a profile on The Gym Advisors. You can tell them about us or email us to let us know about them. We will then contact them to let them know what they’re missing out on. 

 

Q Why can't I find the Trainer or Instructor I'm trying to review?

Unfortunately, they have not created a profile on The Gym Advisors. This can happen for a variety of reasons, one of which is that they may not have heard of us or know the benefits of having a profile on The Gym Advisors. You can tell them about us or email us to let us know about them. We will then contact them to let them know what they’re missing out on. 

 

Q I left a review of a Fitness Facility or Trainer but it is not on their profile. Why?

There is a number of reasons this might be the case:

You did not verify your email address.

After you left the review, an email was sent to the email address you provided. You need to click the link in this email to verify your email address (Check your spam folder if you cannot see it in your inbox).

Your review has not been assessed yet.

After you have verified your email address, the Fitness Facility or Trainer has 48 hours to assess whether the review is Fair, Honest and Non-Libellous. They may not have had the time to do this yet.

Your review has been rejected and is under investigation.

If the Fitness Facility or Trainer believes the review is Unfair, Dishonest or in any way Libellous, they may reject it. When they do this, an investigation is triggered. The Gym Advisors aim to carry out these investigations in a timely manner.

Your review has been rejected and the investigation is complete.

If The Gym Advisors believe the Fitness Facility or Trainer was correct in rejecting the review because, on the balance of probability, it was likely unfair, dishonest or in some way libellous, the review will remain rejected and The Gym Advisors stand fully behind the Profile Owner’s decision.

 

If The Gym Advisors cannot ascertain whether the Fitness Facility or Trainer was correct in rejecting the review, the review will remain rejected. If this occurs a number of times, the Profile Owner’s presence on The Gym Advisors could be under threat, as per our Terms and Conditions.

 

If The Gym Advisors believe the Fitness Facility or Trainer was incorrect in rejecting the review because, on the balance of probability, it was not likely unfair, dishonest or libellous, the review will be added to the Fitness Facility or Trainer’s profile.

 

Q What should I do when writing my review?

Be Fair.

Be Honest.

Do Not Libel the Profile Owner or anyone else.